Privacy Policy - ArgoPrep

1 Introduction

Effective Date: March 3, 2026 | Last Updated: March 3, 2026

Welcome to ArgoPrep. This Privacy Policy ("Policy") is provided by Argo Brothers Inc., a New York corporation doing business as ArgoPrep ("ArgoPrep," "we," "us," or "our"). Our principal place of business is located at 900 Lenox Road, 1st Floor, Brooklyn, NY 11203. You may reach us by telephone at 929-500-ARGO (929-500-2746) or by email at info@argoprep.com.

This Policy describes how we collect, use, disclose, retain, and protect Personal Information when you visit or use our website located at www.argoprep.com, our online educational platform, our online store, our mobile applications (if any), and all related services, features, content, and communications (collectively, the "Service" or "Platform").

ArgoPrep provides online and print educational materials designed for children in Pre-K through Grade 8. Because our Platform is directed at children under the age of thirteen (13), we take the protection of children's privacy extremely seriously. We are fully committed to complying with the Children's Online Privacy Protection Act ("COPPA"), as amended, and its implementing regulations at 16 C.F.R. Part 312, the New York Child Data Protection Act, the New York SHIELD Act, and all other applicable federal and state privacy laws.

Our Core Privacy Commitment: ArgoPrep does not sell, rent, or trade the personal information of any user—including children. We do not engage in behavioral advertising or targeted advertising directed at children. We collect only the minimum information necessary to provide our educational services.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you are a parent or legal guardian creating an account on behalf of your child, you consent to this Policy on behalf of your child. If you do not agree with this Policy, please do not access or use our Service.

2 Definitions

For the purposes of this Privacy Policy, the following terms have the meanings set forth below:

"Child" or "Children" means an individual under the age of thirteen (13), as defined by the Children's Online Privacy Protection Act (COPPA), 15 U.S.C. § 6501(1).
"Minor" means an individual under the age of eighteen (18).
"Parent" means a parent or legal guardian of a Child or Minor. References to "parent" throughout this Policy include legal guardians, custodians, and any other individual who has been granted legal authority to act on behalf of a Child.
"Personal Information" means individually identifiable information about an individual, including but not limited to: (a) a first and last name; (b) a home or other physical address including street name and city or town; (c) an email address; (d) a telephone number; (e) a Social Security number or other government-issued identifier; (f) a biometric identifier, including a fingerprint, voiceprint, or a picture of the face; (g) a persistent identifier that can be used to recognize a user over time and across different websites or online services, such as a customer number held in a cookie, an Internet Protocol (IP) address, a processor or device serial number, or a unique device identifier; (h) a photograph, video, or audio file containing a child's image or voice; (i) geolocation information sufficient to identify a street name and city or town; or (j) any other information that, when combined with any of the foregoing, permits the physical or online contacting of a specific individual. This definition is aligned with the expanded definition under the COPPA Rule, as amended.
"Service" or "Platform" means the ArgoPrep website located at www.argoprep.com, all associated subdomains, our online educational platform, our online store, mobile applications (if any), and all related services, features, content, tools, and communications provided by ArgoPrep.
"User" means any individual who accesses or uses the Service, including Parents who create accounts and Children who access the Platform through a Parent's account.

3 Information We Collect

ArgoPrep collects information in several categories as described below. We adhere to the principle of data minimization and collect only the information that is reasonably necessary to provide and improve our educational services.

3a. Parent Account Information

When a parent or legal guardian subscribes to ArgoPrep and creates a paid account, we collect the following information:

First name and last name
Email address
Password (stored in hashed/encrypted form)
Mailing address (country, state/province, city, street address, and ZIP/postal code)
Phone number

3b. Child Profile Information

When a parent creates a child profile within their account, we collect the following limited information:

First name and last name (or nicknames — legal names are not required)
Grade level
Avatar selection (a pre-set image chosen from options provided by ArgoPrep)

Data Minimization: We do not collect a child's email address, date of birth, photograph, physical address, phone number, or any other personal information beyond what is listed above. This is strictly limited to the minimum information necessary to provide the educational service.

3c. Educational Activity Data

As a child uses the ArgoPrep platform, we automatically generate and collect educational activity data, including:

Quiz scores and quiz answers
Video watch history (which instructional videos the child has viewed)
Learning scores and progress data
Points and awards earned within the platform
Practice drill results and completion status
Worksheet download records

This educational activity data is used solely to provide the educational service and to enable parents to monitor their child's academic progress.

3d. Payment Information

When you make a purchase or subscribe to ArgoPrep, payment information is collected and processed by our third-party payment processor, Stripe, Inc. Payment information may include your billing name, billing address, and payment card number, expiration date, and security code. ArgoPrep does not receive, access, or store full credit card numbers or complete payment card details. We receive only a transaction confirmation, the last four digits of the card, card type, and billing address from Stripe for record-keeping purposes. Stripe's collection and use of your payment information is governed by Stripe's own privacy policy, available at https://stripe.com/privacy.

3e. E-Commerce and Shipping Data

If you purchase physical products (such as workbooks) through our online store, we collect:

Shipping address (which may differ from your billing address)
Order history, including items purchased, quantities, order dates, and order status

This information is used to fulfill and deliver your orders and to provide customer support related to your purchases.

3f. Automatically Collected Information

When you access our Platform, we automatically collect certain technical information, including:

Internet Protocol (IP) address
Browser type and version
Device information (device type, model, operating system, and version)
Referring URLs (the website you visited immediately before ours)
Pages visited within our Platform and the order of those pages
Date and time stamps of access

This information is collected through server logs and cookies/similar technologies as described in Section 10 of this Policy.

3g. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate and improve our Platform. A detailed description of our cookie practices is provided in Section 10 (Cookies and Tracking Technologies) of this Policy.

3h. Communication Data

When you communicate with ArgoPrep, we may collect and retain:

Email correspondence and its contents
Phone support interaction records (date, time, summary of inquiry)
SMS/text messages sent to or received from ArgoPrep via Twilio for customer support purposes

Note Regarding Phone Numbers and SMS: Phone numbers may be used for SMS-based customer support when the customer opts in via our phone system (Interactive Voice Response). This functionality is powered by Twilio. Please see Section 9 (SMS/Text Message Privacy) for complete details on our SMS practices.

4 How We Use Your Information

ArgoPrep uses the information we collect for the following purposes:

Providing Educational Services and Content: To deliver our online educational platform, including quizzes, video lectures, practice drills, worksheets, and other learning materials tailored to the child's grade level.
Tracking and Displaying Learning Progress: To generate learning reports, scores, and progress dashboards that are accessible to the parent or legal guardian through their account.
Processing Payments and Fulfilling Orders: To process subscription payments, one-time purchases, and to fulfill and ship physical workbook orders purchased through our online store.
Account Management and Authentication: To create, maintain, and secure user accounts, including authenticating parent logins and managing child profile access through parent-controlled access codes.
Customer Support: To respond to your inquiries, troubleshoot technical issues, and provide assistance via phone, email, and SMS.
Sending Transactional Communications: To send order confirmations, shipping notifications, subscription renewal notices, account security alerts, password reset emails, and other communications necessary for the operation of your account and the Service.
Platform Improvement and Analytics: To understand how users interact with our Platform, identify areas for improvement, fix bugs, and develop new features and educational content. Analytics data is aggregated and anonymized wherever possible.
Compliance with Legal Obligations: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests, including tax reporting, record-keeping requirements, and responses to lawful subpoenas or court orders.

We do NOT use children's data for advertising or marketing purposes.

We do NOT sell the personal information of any user, including children, parents, or any other individual.

We do NOT sell, rent, or share phone numbers with third parties for marketing purposes.

5 Children's Privacy (COPPA Compliance)

ArgoPrep's Platform is directed at children under the age of thirteen (13), and we are fully committed to compliance with the Children's Online Privacy Protection Act ("COPPA"), 15 U.S.C. §§ 6501–6506, and its implementing regulations at 16 C.F.R. Part 312, including the amendments effective in 2025.

Parental Consent Model

ArgoPrep's Platform is designed so that only a parent or legal guardian may create an account. Children cannot independently create accounts, register for the Service, or provide Personal Information directly to ArgoPrep. The account creation process requires the parent to provide their own personal information (name, email, address, phone number) and, where applicable, payment information.

Child profiles are created within the parent's account by the parent. The parent provides a first name and last name for the child (legal names are not required — parents may use nicknames), grade level, and selects an avatar on the child's behalf. At no point does ArgoPrep solicit Personal Information directly from a child.

Verifiable Parental Consent (VPC)

ArgoPrep obtains Verifiable Parental Consent as required by COPPA through the following methods:

Payment Transaction: ArgoPrep requires a paid subscription to create an account and child profiles. The payment transaction at the time of subscription signup serves as Verifiable Parental Consent.

Data Minimization

In accordance with COPPA's data minimization requirements, ArgoPrep collects only the minimum amount of information from or about children that is reasonably necessary to allow the child to participate in the educational activities offered on our Platform. Specifically, we collect:

First name and last name (or nicknames) — used to personalize the learning experience and identify the child's profile within the parent's account. Legal names are not required; parents may enter any name they use to identify their child.
Grade level — used to deliver grade-appropriate educational content.

We do not condition a child's participation in our educational activities on the disclosure of more Personal Information than is reasonably necessary for that participation.

How Children's Data Is Used

Personal Information collected from or about children is used solely to:

Provide the educational service (delivering quizzes, video lectures, practice drills, and other learning content appropriate for the child's grade level)
Track and record the child's educational activity data (quiz scores, video watch history, progress, and points earned)
Display learning progress reports to the child's parent or legal guardian
Maintain and secure the child's profile within the parent's account

Children's data is NOT shared with any third party for advertising, marketing, or any non-educational purpose. ArgoPrep does not engage in behavioral advertising, targeted advertising, or any form of commercial profiling directed at children. We do not disclose children's Personal Information to third parties except as necessary to operate the Service (e.g., hosting on Microsoft Azure) and as described in Section 8 of this Policy, and all such third parties are contractually bound to protect such data.

Written Data Retention Policy for Children's Data

In compliance with the COPPA Rule as amended, ArgoPrep maintains a written data retention policy specifically addressing children's Personal Information. Children's Personal Information, including child profile data and educational activity data, is retained only for as long as is reasonably necessary to fulfill the purpose for which it was collected. Specifically:

Child profile data (first name, last name, grade level, avatar) is retained only while the parent's account is active or until the parent requests deletion, whichever occurs first.
Educational activity data is retained only while the parent's account is active.
Upon account closure or upon a parent's request for deletion, all children's Personal Information is deleted within thirty (30) days.
ArgoPrep does not retain children's Personal Information indefinitely.

Full details of our data retention practices for all categories of data are described in Section 12 (Data Retention).

6 Parental Rights

Under COPPA and applicable state laws, parents and legal guardians have the following rights regarding their child's Personal Information collected by ArgoPrep:

Right to Review: You have the right to review the Personal Information that ArgoPrep has collected from or about your child. You may review your child's profile information and educational activity data at any time by logging in to your ArgoPrep account and navigating to your child's profile and progress dashboard. You may also request a copy of your child's Personal Information by contacting us using the methods described below.
Right to Request Deletion: You have the right to request that ArgoPrep delete any and all Personal Information collected from or about your child. Upon receiving and verifying such a request, ArgoPrep will delete the child's Personal Information within thirty (30) days and will confirm the deletion to you.
Right to Refuse Further Collection: You have the right to refuse to permit ArgoPrep to collect any further Personal Information from or about your child. Please note that if you exercise this right, your child may no longer be able to use some or all features of the ArgoPrep Platform, as certain information (e.g., a name and grade level) is necessary to provide the educational service.
Right to Withdraw Consent: You have the right to withdraw your consent to ArgoPrep's collection, use, and disclosure of your child's Personal Information at any time. Withdrawal of consent will be treated as a request for deletion of the child's Personal Information and may result in the termination of the child's ability to access the Platform.

How to Exercise Your Parental Rights

You may exercise any of the rights described above by:

Email: Send a request to info@argoprep.com with the subject line "Parental Rights Request." Please include your name, your child's name (as it appears on the account), and the email address associated with your ArgoPrep account so that we may verify your identity and locate the relevant account.
Phone: Call us at 929-500-ARGO (929-500-2746) during business hours.
Account Settings: You may review and manage certain child profile information directly through your account settings on the Platform.

Response Time: ArgoPrep will respond to all parental rights requests within thirty (30) days of receipt. If we require additional time or information to verify your identity or process your request, we will notify you in writing within that 30-day period.

7 New York Child Data Protection Act (CDPA) Compliance

In addition to our obligations under COPPA, ArgoPrep complies with the New York Child Data Protection Act ("NY CDPA") and related New York State privacy laws that provide protections for the personal data of minors. ArgoPrep's compliance measures include the following:

Parental Consent for Users 12 and Under: ArgoPrep obtains parental consent before collecting any personal data from or about users who are twelve (12) years of age or younger. As described in Section 5, only parents may create accounts and child profiles, and Verifiable Parental Consent is obtained through the payment transaction method.
Processing Strictly Necessary for the Educational Service: ArgoPrep processes the personal data of children and minors only to the extent that such processing is strictly necessary for providing the educational service for which the data was collected. We do not process children's or minors' data for purposes unrelated to our educational mission, including but not limited to advertising, commercial profiling, or data brokering.
No Sale of Minors' Personal Data: ArgoPrep does not sell, license, or otherwise transfer for monetary or other valuable consideration the personal data of any minor under the age of eighteen (18). This prohibition applies to all categories of personal data and all categories of minors.
Third-Party Data Privacy Protections: All third-party service providers that process personal data on ArgoPrep's behalf are contractually required to implement appropriate data privacy and security protections. These contracts limit the third party's use of the data to the specific purposes for which it was shared, prohibit the sale or unauthorized disclosure of such data, and require the third party to implement and maintain reasonable security measures consistent with industry standards.

8 Data Sharing & Third-Party Service Providers

ArgoPrep does not sell, rent, or trade your Personal Information to any third party. We share Personal Information only with the categories of service providers described below, and only to the extent necessary for them to perform services on our behalf. All service providers are contractually obligated to protect the data they receive, to use it only for the specified purpose, and to delete or return the data upon termination of the service relationship.

Service Provider	Data Accessed	Purpose
Stripe (Payment Processing)	Billing name, billing address, payment card information	Processing subscription payments and one-time purchases securely. Stripe is PCI DSS Level 1 certified.
Microsoft Azure (Cloud Hosting)	All platform data (stored on Azure infrastructure)	Hosting, delivering, and operating the ArgoPrep Platform. Data is stored in Microsoft Azure US-based data centers with encryption at rest and in transit.
Google Analytics (Analytics)	Anonymized and aggregated usage data, IP addresses, browsing behavior	Understanding how users interact with our Platform, identifying areas for improvement, and measuring content effectiveness. Note: Google Analytics is configured to NOT collect children's personal information for advertising purposes. IP anonymization is enabled.
Klaviyo (Email Communications)	Parent email addresses	Sending transactional emails (order confirmations, shipping updates, account notifications) and service-related communications to parents. Klaviyo does not receive children's data.
Vimeo (Video Hosting)	Video content delivery; may process IP addresses and viewing data	Hosting and delivering instructional video content to users on the Platform. Vimeo may collect certain technical data such as IP addresses and video viewing statistics in connection with video playback.
Twilio (SMS Communications)	Phone numbers, SMS/MMS message content	Providing SMS-based customer support to parents who opt in via the phone system. Twilio does not receive children's data. Phone numbers are not used for marketing.
Shipping & Fulfillment Partners	Shipping addresses, order details	Picking, packing, and shipping physical workbook orders placed through the ArgoPrep online store.

In addition to the service providers listed above, ArgoPrep may disclose Personal Information if required to do so by law, regulation, legal process, or enforceable governmental request, or when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.

9 SMS/Text Message Privacy

ArgoPrep offers SMS/text message-based customer support powered by Twilio. This section describes how we collect, use, and protect information related to our SMS communications.

Consent to Receive SMS Messages

By calling ArgoPrep's customer support phone number at 929-500-ARGO (929-500-2746) and pressing 1 on the Interactive Voice Response (IVR) system, you consent to receive SMS/MMS messages from ArgoPrep at the phone number from which you placed the call. This opt-in is voluntary. If you do not wish to receive text messages, you may choose an alternative support option on the IVR menu or contact us via email at info@argoprep.com.

Purpose of SMS Messages

SMS messages from ArgoPrep are sent strictly for customer support purposes, including but not limited to:

Billing assistance and subscription inquiries
Product help, including locating workbook video explanations and instructional content
Technical support and troubleshooting

ArgoPrep will never send marketing, promotional, or advertising messages via SMS.

Phone Number Privacy

Your phone number will NOT be sold, rented, or shared with any third party for marketing purposes. Phone numbers collected through our SMS support system are shared only with Twilio, our SMS service provider, solely for the purpose of facilitating the customer support conversation.

Message Frequency and Rates

Message frequency varies depending on the nature and duration of your customer support interaction. You may receive multiple messages during a single support session. Message and data rates may apply depending on your mobile carrier and plan. ArgoPrep is not responsible for any charges imposed by your carrier.

Opt-Out and Help

Opt Out: You may opt out of receiving SMS messages from ArgoPrep at any time by replying STOP to any message. Upon receiving your STOP request, we will confirm your opt-out and will not send you further SMS messages unless you opt in again.
Get Help: Reply HELP to any message to receive ArgoPrep's support contact information.

For additional terms governing SMS communications, please refer to our Terms of Service.

10 Cookies and Tracking Technologies

ArgoPrep uses cookies and similar technologies to operate, maintain, and improve our Platform. This section explains what cookies are, the types of cookies we use, and how you can manage your cookie preferences.

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or smartphone) when you visit a website. They enable the website to remember your actions and preferences over a period of time, so you don't have to re-enter them each time you visit or navigate between pages.

Types of Cookies We Use

Cookie Type	Purpose	Duration
Essential / Strictly Necessary	Required for the Platform to function properly. These cookies enable core functionality such as user authentication, session management, security features, and shopping cart functionality. The Platform cannot operate without these cookies.	Session to 1 year
Functional	Enable enhanced functionality and personalization, such as remembering your language preferences, grade level selections, and display settings. These cookies are not strictly necessary but improve your experience.	Up to 1 year
Analytics	Help us understand how visitors interact with our Platform by collecting information about pages visited, time spent on pages, error messages encountered, and similar usage data. We use Google Analytics for this purpose. All analytics data is aggregated and anonymized where possible. IP anonymization is enabled.	Up to 2 years

Google Analytics Configuration

ArgoPrep uses Google Analytics with privacy-protective configurations, including IP anonymization and disabled advertising features, to understand general usage patterns on our Platform.

Managing Cookies

You can manage or disable cookies through your browser settings. Please note that if you disable essential cookies, some features of the Platform may not function properly.

Do Not Track / Global Privacy Control

ArgoPrep recognizes and respects Do Not Track ("DNT") signals sent by your browser and Global Privacy Control ("GPC") signals. When we detect a DNT or GPC signal, we will not load non-essential analytics cookies for your session. Please note that essential cookies necessary for the functioning of the Platform will still be used regardless of your DNT or GPC settings.

No Advertising Cookies: ArgoPrep does NOT use advertising cookies, retargeting pixels, or third-party tracking technologies for advertising purposes on any page of the Platform, including and especially child-facing pages.

11 Data Security

ArgoPrep takes the security of your Personal Information seriously and has implemented a comprehensive information security program designed to protect data against unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to, the following:

Encryption

Data in Transit: All data transmitted between your device and the ArgoPrep Platform is encrypted using Secure Sockets Layer / Transport Layer Security (SSL/TLS) encryption protocols. Our website is served exclusively over HTTPS.
Data at Rest: All data stored on our cloud infrastructure (Microsoft Azure) is encrypted at rest using industry-standard encryption.

Written Information Security Program

In accordance with the COPPA Rule as amended in 2025 and the New York SHIELD Act (N.Y. Gen. Bus. Law § 899-bb), ArgoPrep maintains a written information security program ("WISP") that includes administrative, technical, and physical safeguards appropriate to the size and complexity of our business, the nature and scope of our activities, and the sensitivity of the Personal Information we collect.

Employee Access Controls

Access to Personal Information is restricted to ArgoPrep employees, contractors, and agents who have a legitimate business need to access such information in order to perform their duties. Access is granted on a need-to-know basis, and all personnel with access to Personal Information are subject to confidentiality obligations.

PCI DSS Compliance

All payment card transactions are processed through Stripe, which is certified as a PCI DSS Level 1 Service Provider, the highest level of certification available in the payments industry. ArgoPrep does not store, process, or transmit cardholder data on its own servers.

NY SHIELD Act Compliance

ArgoPrep complies with the New York SHIELD Act by implementing and maintaining reasonable administrative, technical, and physical safeguards to protect Personal Information.

While we strive to use commercially reasonable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

12 Data Retention

ArgoPrep maintains a written data retention policy, as required by the COPPA Rule as amended, that specifies the retention period for each category of data we collect. We retain Personal Information only for as long as is reasonably necessary to fulfill the purpose for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements.

Data Category	Retention Period	Basis
Parent Account Data (name, email, address, phone, password)	Retained while account is active. Deleted within 90 days of account closure.	Necessary for account operation and customer support.
Child Profile Data (first name, last name, grade level, avatar)	Retained while account is active. Deleted within 30 days of parent request or account closure.	Minimum necessary for educational service (COPPA data minimization).
Educational Activity Data (quiz scores, answers, video history, progress, points)	Retained while account is active. Deleted upon account closure.	Necessary to provide progress tracking and educational service.
Payment Records (transaction confirmations, last four digits of card, billing address)	Retained for 7 years from the date of the transaction.	Required by applicable tax, financial, and accounting regulations (e.g., IRS requirements).
E-Commerce / Order Records (items purchased, order dates, order status)	Retained for 7 years for tax compliance. Shipping addresses deleted after 2 years.	Tax and financial compliance; shipping address retention limited to operational need.
Communication Records (email, SMS, phone support)	Retained for 2 years from the date of the communication.	Customer support quality, dispute resolution, and legal compliance.
Analytics / Cookie Data	Cookies expire per cookie-specific durations (see Section 10). Aggregated, de-identified analytics data may be retained indefinitely.	Platform improvement. Aggregated data does not constitute Personal Information.

No Indefinite Retention of Children's Personal Information: ArgoPrep does not retain children's Personal Information (including child profile data and educational activity data) indefinitely. All children's Personal Information is deleted within the timeframes specified above, and in no event later than 30 days after the parent requests deletion or the parent's account is closed.

When data is deleted, ArgoPrep uses commercially reasonable methods to render the data unrecoverable, including secure deletion from databases and backup systems within a reasonable timeframe.

13 Data Breach Notification

ArgoPrep maintains an incident response plan to address potential data breaches promptly and effectively. In the event of a breach of the security of the system involving the private information of New York residents, ArgoPrep complies with the notification requirements of the New York General Business Law § 899-aa and all other applicable federal and state breach notification laws.

Notification Timeline

In the event of a qualifying data breach, ArgoPrep will notify affected individuals in the most expedient time possible and without unreasonable delay, but in no event later than thirty (30) days after discovery of the breach, consistent with the legitimate needs of law enforcement and any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

Notification Recipients

When a breach affects the private information of New York residents, ArgoPrep will provide notice to:

All affected individuals whose private information was, or is reasonably believed to have been, acquired by an unauthorized person
The New York State Attorney General
The New York State Division of State Police
The New York State Division of Consumer Protection

Content of Notification

Breach notifications will include, to the extent known at the time of notification:

A description of the security incident, including the date or estimated date of the breach
The categories and types of Personal Information affected (e.g., names, email addresses, financial account information)
A general description of the steps ArgoPrep has taken and is taking to address the breach, including measures to mitigate potential harm
Contact information for ArgoPrep so that affected individuals can ask questions or obtain additional information
Recommended steps that affected individuals can take to protect themselves, including monitoring account activity, changing passwords, and placing fraud alerts or credit freezes where applicable

Notifications to individuals will be provided by one or more of the following methods: written notice delivered to the individual's last known mailing address, email notice (if the individual has consented to electronic communication), or, in certain circumstances, substitute notice as permitted by N.Y. Gen. Bus. Law § 899-aa.

14 Opt-Out / Unsubscribe

ArgoPrep respects your communication preferences and provides multiple ways for you to opt out of receiving communications from us.

Email Communications

Unsubscribe Link: Every marketing or promotional email sent by ArgoPrep includes an "unsubscribe" link at the bottom of the message. Click this link to be removed from our marketing email list.
Email Request: You may also opt out of marketing emails by sending a request to info@argoprep.com with the subject line "Unsubscribe."

SMS Communications

Reply STOP: You may opt out of receiving SMS/text messages from ArgoPrep at any time by replying STOP to any text message you receive from us. You will receive a confirmation message acknowledging your opt-out, and no further SMS messages will be sent to your number unless you opt in again.

Processing Time

ArgoPrep will process all opt-out and unsubscribe requests within ten (10) business days of receipt. During this processing period, you may receive communications that were already scheduled or in progress before your request was received.

Important: Opting out of marketing communications does not affect transactional or service-related communications. Even after you opt out, you will continue to receive essential communications such as order confirmations, shipping notifications, subscription renewal notices, security alerts, and other messages that are necessary for the operation and administration of your account. These communications are not marketing in nature and are required for us to provide the Service.

15 Your State Privacy Rights

Depending on your state of residence, you may have additional privacy rights under state law. ArgoPrep is committed to honoring the privacy rights afforded to you by applicable state legislation.

California Residents (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act ("CCPA"), as amended by the California Privacy Rights Act ("CPRA"), provides you with the following rights:

Right to Know: You have the right to request that ArgoPrep disclose the categories and specific pieces of Personal Information we have collected about you, the categories of sources from which that information was collected, the business or commercial purpose for collecting or selling that information, and the categories of third parties with whom we share that information.
Right to Delete: You have the right to request that ArgoPrep delete any Personal Information about you that we have collected, subject to certain exceptions.
Right to Correct: You have the right to request that ArgoPrep correct inaccurate Personal Information that we maintain about you.
Right to Opt-Out of Sale or Sharing: You have the right to opt out of the "sale" or "sharing" of your Personal Information. However, please note that ArgoPrep does not sell or share (as those terms are defined under the CCPA/CPRA) the Personal Information of any user.
Right to Limit Use of Sensitive Personal Information: You have the right to limit the use and disclosure of sensitive Personal Information. ArgoPrep uses sensitive Personal Information only for purposes permitted under the CPRA.

Other State Privacy Laws

Residents of Virginia (Virginia Consumer Data Protection Act), Connecticut (Connecticut Data Privacy Act), Colorado (Colorado Privacy Act), Texas (Texas Data Privacy and Security Act), and other states with comprehensive consumer privacy laws may have similar rights, including the right to access, correct, delete, and obtain a copy of their Personal Information, and the right to opt out of the sale of personal data, targeted advertising, and profiling. ArgoPrep respects these rights and will process valid requests in accordance with applicable state law.

How to Submit a Request

To exercise any of your state privacy rights, you may submit a request by:

Emailing us at info@argoprep.com with the subject line "State Privacy Rights Request"
Calling us at 929-500-ARGO (929-500-2746)

Verification Process

To protect your privacy and security, we will take reasonable steps to verify your identity before fulfilling your request. Verification may include confirming your name, email address, and/or other account information. If we cannot verify your identity, we may be unable to fulfill your request.

Non-Discrimination

ArgoPrep will not discriminate against you for exercising any of your privacy rights. We will not deny you goods or services, charge you different prices or rates, provide you a different level or quality of goods or services, or suggest that you may receive a different price, rate, or quality of goods or services because you exercised a privacy right.

16 International Users

The ArgoPrep Platform is operated from the United States of America. All data collected by ArgoPrep is processed and stored in the United States, specifically in Microsoft Azure data centers located in US regions.

If you are accessing the Platform from outside the United States, please be aware that your Personal Information will be transferred to, processed, and stored in the United States, where data protection laws may differ from and may not be as comprehensive as those in your country of residence.

By accessing or using the ArgoPrep Platform from outside the United States, you expressly consent to the transfer of your Personal Information to the United States and to the processing of your data in accordance with this Privacy Policy and applicable United States law. If you do not consent to such transfer, you should not access or use the Platform.

ArgoPrep does not specifically target or market its services to individuals located in the European Economic Area (EEA), the United Kingdom, or other jurisdictions outside the United States. If you believe your data has been processed in a manner inconsistent with applicable data protection laws, please contact us at info@argoprep.com.

17 Third-Party Links

The ArgoPrep Platform may contain links to third-party websites, services, or resources that are not owned or controlled by ArgoPrep. These links are provided for your convenience and informational purposes only. Examples may include links to educational resources, payment processor pages, or video hosting platforms.

ArgoPrep is not responsible for the privacy practices, content, or security of any third-party websites or services. We do not endorse and are not responsible for any information, products, or services offered by third parties. The inclusion of a link on our Platform does not imply endorsement by ArgoPrep.

We strongly encourage you to review the privacy policy of every website you visit, particularly before providing any Personal Information. ArgoPrep has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

18 Changes to This Privacy Policy

ArgoPrep reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make changes to this Policy, we will update the "Last Updated" date at the top of this document.

Notification of Changes

If we make material changes to this Privacy Policy, we will provide prominent notice by one or more of the following methods:

Sending an email notification to the email address associated with your ArgoPrep account
Displaying a prominent notice on the ArgoPrep website or Platform
Requiring acknowledgment of the updated Policy upon your next login

Changes Affecting Children's Data

In accordance with COPPA, if we make material changes to this Privacy Policy that affect how we collect, use, or disclose Personal Information from children under the age of 13, we will provide direct notice to parents and obtain renewed Verifiable Parental Consent before implementing those changes with respect to children's data. We will not retroactively apply changes that expand our collection, use, or disclosure of children's Personal Information without first obtaining such renewed consent.

Continued Use

Your continued use of the ArgoPrep Platform after the posting of changes to this Privacy Policy and after the applicable notice period constitutes your acceptance of the revised Policy. If you do not agree with the updated Privacy Policy, you should discontinue use of the Platform and, if applicable, close your account by contacting us at info@argoprep.com.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

19 Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, our data practices, or your personal information, please contact us using any of the following methods:

Argo Brothers Inc. (d/b/a ArgoPrep)

900 Lenox Road, 1st Floor
Brooklyn, NY 11203

Email:info@argoprep.com

Phone: 929-500-ARGO (929-500-2746)

Website:www.argoprep.com

For inquiries specifically related to children's privacy, COPPA compliance, or parental rights, please contact us at the same address, email, or phone number listed above. Please include "Children's Privacy Inquiry" in the subject line of your email or mention it at the beginning of your call so that your inquiry can be directed to the appropriate team member promptly.

We will endeavor to respond to all privacy-related inquiries within thirty (30) days of receipt.